/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.DynamicFieldDBContainer{background-color:#F2F2F2;-moz-box-shadow:inset 1px 1px 5px #ccc;-webkit-box-shadow:inset 1px 1px 5px #ccc;box-shadow:inset 1px 1px 5px #ccc;padding:4px 12px 8px 8px;position:relative;border-radius:10px;margin:4px 8px 0 36%;box-sizing:border-box}.MultiValue .DynamicFieldDBContainer{margin:-44px 24px 0 24px;height:32px;padding-left:15px;padding-right:16px;box-shadow:none}.MultiValue .DynamicFieldDBContainer input{font-size:12px;font-weight:500;font-stretch:normal;font-style:normal;letter-spacing:.3px}.DynamicFieldDBContainer input,.DynamicFieldDBContainer input:hover{border:none;background:inherit;transition:none}.DynamicFieldDBContainer>div{margin-top:5px}.MultiValue .DynamicFieldDBContainer>div{margin-top:2px}.DynamicFieldDBContainer .ResultElementText{width:89%;margin-left:7px}.DynamicFieldDBContainer .ResultElementText{transition:background-color 1s ease,border 1s ease}.DynamicFieldDBContainer .ResultElementText.MainCustomer{background-color:#F7ECC3;border:1px solid #E8CC8B}.DynamicFieldDBContainer .ResultElementText.Radio{width:calc(100% - 40px);margin-left:0}.DynamicFieldDBContainerProcess{margin:5px 0 0 235px}.DynamicFieldDB + a{display:inline-block;position:relative;left:-54px;width:14px}.DynamicFieldDB + a.RemoveButton{left:0}.DynamicFieldDB + a.oooWithTT{left:-78px}.DynamicFieldDB~label{left:calc(-100% + 2px)}.DynamicFieldDB[readonly]~label{left:calc(-100% + 24px)}@media only screen and (min-width:0px) and (max-width:1024px){.DynamicFieldDBContainer{margin:5px}}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/body{position:relative;min-width:320px}@media only screen and (max-width:767px){#oooMobileHeader{width:calc(100% - 32px);height:24px;padding:16px;background-color:#00023c;background-color:var(--colMainDark);position:sticky;top:0;z-index:500}#oooContent{min-height:calc(100vh - 104px);background-color:#00023c;background-color:var(--colMainDark)}#oooMainBox{padding:8px}#oooCustomerNotifications{padding-left:8px;padding-right:8px}}@media only screen and (min-width:768px){#oooMobileHeader{display:none}#oooContent{padding-bottom:24px;min-height:calc(100vh - 72px);background-color:#f7f7f9;background-color:var(--colBGLight)}}#oooHeader{z-index:1000}#oooNavigation{z-index:2000}#oooContent{top:0;left:0;width:100%}@media only screen and (min-width:768px) and (max-width:1443px){#oooHeader,#oooFooter>div,#oooCustomerNotifications,#oooMainBox{width:calc(100% - 160px);padding-left:102px;padding-right:58px}}@media only screen and (min-width:1444px){#oooHeader,#oooFooter>div,#oooCustomerNotifications,#oooMainBox{width:1284px;padding-left:calc(50% - 620px);padding-right:calc(50% - 664px)}}#oooCustomerNotifications{padding-top:2px;padding-bottom:2px}#oooFooter{height:48px;background-color:#f7f7f9;background-color:var(--colBGLight)}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media only screen and (max-width:767px){#oooMobileMenu{display:inline-block;font-size:24px;line-height:1;color:#fef235;color:var(--colHighlight);cursor:pointer}#oooMobileSignet{float:right;height:24px;line-height:1}#oooNavigation{width:0}#oooNavigation.oooExpanded{width:100%}#oooNavigation #oooSignet,#oooNavBarExpand{display:none}#oooMobileMenuClose{display:inline-block;padding-top:17px;padding-left:17px;font-size:22px;line-height:1;color:#fef235;color:var(--colHighlight);cursor:pointer}#oooLogo{float:right;padding-top:16px;padding-right:16px;height:24px;object-fit:contain}#oooNavBarModuleIcons,#oooUser{max-width:268px}#oooUser .oooLogout>a{display:inline-block}#oooUser .oooLogout>#oooPrefDesc{left:12px}#oooPrefDesc span{margin-right:12px;color:#fff!important;opacity:.4!important}}@media only screen and (min-width:768px){#oooNavigation{width:56px;max-height:800px}#oooNavigation.oooExpanded{width:268px}#oooMobileMenuClose{display:none}#oooLogo{display:none;width:196px}#oooNavBarSignet>img{position:relative;top:32px;left:12px;height:32px;object-fit:contain;-webkit-transition:left .3s ease;-moz-transition:left .3s ease;-o-transition:left .3s ease;transition:left .3s ease}#oooNavigation.oooExpanded>#oooNavBarIcons>#oooNavBarSignet>img{left:36px}#oooPrefDesc span{display:none}}#oooNavigation{position:fixed;overflow:hidden;top:0;left:0;height:100%;border-radius:0 0 20px 0;background-color:#00023c;background-color:var(--colMainDark);-webkit-transition:width .3s ease;-moz-transition:width .3s ease;-o-transition:width .3s ease;transition:width .3s ease}#oooNavigation>#oooNavBarIcons{position:relative;top:0;left:0;width:100%;height:calc(100% - 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr{margin:0;padding:0;border:0;outline:0;font-weight:inherit;font-style:inherit;font-size:100%;font-family:inherit;vertical-align:baseline;background-image:none;direction:inherit}body{line-height:1;color:#00023c;color:var(--colTextDark);background:white;text-align:left;margin:0;padding:0}fieldset{min-width:0}ol,ul{list-style:none}table{border-collapse:collapse;border-spacing:0}caption,th,td{text-align:left;font-weight:normal}.RTL caption,.RTL th,.RTL td{text-align:right}blockquote:before,blockquote:after,q:before,q:after{content:""}blockquote,q{quotes:"" ""}a{text-decoration:none}strong{font-weight:bold}select{margin-top:-1px}*:focus{outline:none}*:link,*:visited{color:inherit}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/:root{--colMainDark:#00023c;--colMainLight:#001bff;--colMainHover:#000099;--colBGLight:#f7f7f9;--colBGDark:#bfbfce;--colTextLight:#7f809d;--colTextDark:#00023c;--colHighlight:#fef235;--colNotifyOK:#c4cdfa;--colNotifyWarn:#fffccc;--colNotifyErr:#f9bcb2;--colHoverLight:#c4cdfa;--colHoverDark:#6d83f2;--colShadowMain:rgba(0,27,255,.24);--colShadowDark:rgba(0,2,71,.16)}div.ui-resizable-s{position:relative;bottom:0;width:50px;box-sizing:border-box;height:5px;margin:auto;margin-top:-2px;border-radius:5px;background-color:var(--colBGDark);cursor:s-resize;overflow:hidden;i{display:block;margin:auto;color:var(--colTextLight);text-align:center;font-size:10px;margin-top:-2.5px}}body{font-family:'Quicksand',sans-serif;font-size:14px;font-weight:normal;font-stretch:normal;font-style:normal;line-height:1.5;letter-spacing:.35px;color:#00023c;color:var(--colTextDark)}p,span,h1,h3{color:inherit}a.DisabledLink{pointer-events:none}@media only screen and (max-width:767px){h1{font-size:24px;font-weight:500;letter-spacing:.58px}}@media only screen and (min-width:768px){h1{font-size:32px;font-weight:500;letter-spacing:.64px}}h2{font-size:20px;font-weight:500;letter-spacing:.5px}h3{font-size:16px;font-weight:500;letter-spacing:.4px}.ooo10{font-size:10px;letter-spacing:.25px}.ooo10g{font-size:10px;letter-spacing:.25px;color:#7f809d;color:var(--colTextLight)}.ooo12{font-size:12px;letter-spacing:.3px}.ooo12g{font-size:12px;letter-spacing:.3px;color:#7f809d;color:var(--colTextLight)}.ooog{color:#7f809d;color:var(--colTextLight)}.oool{color:#2626bf}button{background-color:#001bff;background-color:var(--colMainLight);text-align:center;color:#ffffff;border:none;cursor:pointer;font-family:'Quicksand',sans-serif;-webkit-transition:width .3s ease;-moz-transition:width .3s ease;-o-transition:width .3s ease;transition:width .3s ease}button:hover,button:focus{background-color:#000099;background-color:var(--colMainHover)}button,button.oooL{width:180px;height:48px;border-radius:24px;font-size:16px;font-weight:500;line-height:1.5;letter-spacing:.4px}button.oooM{width:162px;height:40px;border-radius:20px}button.oooS{width:151px;height:36px;border-radius:18px;font-size:12px;letter-spacing:.3px}button.oooXS{width:106px;height:36px;border-radius:18px;font-size:12px;letter-spacing:.3px}.Center{text-align:center}.Hidden{display:none}ul.ui-autocomplete{border:none;border-radius:10px;box-shadow:0 1px 3px 0 rgba(0,0,0,.2);overflow-x:hidden;overflow-y:none}.ui-autocomplete .ui-widget-content,.ui-autocomplete .ui-menu-item{font-family:'Quicksand',sans-serif;font-size:14px;font-weight:normal;font-stretch:normal;font-style:normal;line-height:1.5;letter-spacing:.35px;color:#00023c;color:var(--colTextDark)}.ui-autocomplete .ui-menu-item{padding:4px 0 4px 24px!important}.ui-autocomplete .ui-menu-item:first-child{padding-top:8px!important}.ui-autocomplete .ui-menu-item:last-child{padding-bottom:8px!important}.ui-autocomplete .ui-menu-item-wrapper{padding:4px 8px 4px 8px;border-radius:5px}.ui-autocomplete .ui-menu-item:hover,.ui-autocomplete .ui-menu-item:focus,.ui-autocomplete .ui-menu-item:active{background:#fff;border:none;margin:0}.ui-autocomplete .ui-menu-item-wrapper.ui-state-active{background:#f7f7f9;background:var(--colBGLight);border:none;margin:0}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-thumb{background-color:#c9c9c9;border-radius:4px}::-webkit-scrollbar-track{background-color:#f1f1f1}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/div.TooltipErrorMessage{display:none}.NoJavaScript .NoJavaScriptMessageServerError{display:block;padding:2px 5px}.NoJavaScript .NoJavaScriptMessageServerError,.NoJavaScript .NoJavaScriptMessageServerError *{color:#ff505e}.AJAXLoader{display:inline-block;width:0;height:14px;margin-bottom:18px;margin-left:0;position:relative;vertical-align:bottom}.AJAXLoader:after{-webkit-animation:fa-spin 2s infinite linear;animation:fa-spin 2s infinite linear;position:absolute;left:16px;top:0;width:14px;height:100%;line-height:14px;content:"\f1ce";font-family:FontAwesome;font-size:14px;color:#7f809d;color:var(--colTextLight)}.ShowTreeSelection{width:16px;height:16px;margin-left:1px;display:inline-block;position:relative;color:#333}.ShowTreeSelection span{position:absolute;left:-9999px;top:-9999px}.ShowTreeSelection:focus{color:#f92}fieldset .ShowTreeSelection{display:inline-block}#TreeContainer #TreeSearch{position:relative}#TreeContainer #TreeSearch 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#Overlay{position:absolute;top:145px;left:0;width:100%;height:100%;background-color:#000;opacity:.5;filter:alpha(opacity = 50);z-index:200}.Dialog{position:fixed;z-index:99999;min-width:150px;background:#FFF;border-radius:20px;box-shadow:0 14px 28px 0 rgba(0,0,0,.25);padding:0 0 24px 0}.Dialog>.Header{display:block;position:relative;padding-top:24px}.Dialog>.Header .Close{display:block;position:absolute;height:12px;width:12px;right:32px;top:34px;margin-top:-6px;color:#00023c;color:var(--colTextDark)}.Dialog>.Header h2{padding:0 32px 16px 32px}.Dialog>.Header .ooofo{position:relative;top:1px}.Dialog>.Content{overflow:hidden;padding:0}.Dialog>.Content>.InnerContent{overflow-y:auto;max-height:200px}.Dialog>.Footer{display:none}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:#ea2400;margin-bottom:8px}.Dialog.Alert p{text-align:center;margin-left:32px;margin-right:32px}.Dialog.Alert{width:450px;top:100px;left:300px;margin-bottom:8px}.OverlayDynamicFieldRichTextiFrame{height:500px;width:700px;padding:0 32px}.Dialog table{min-width:100%}.Dialog tbody tr:nth-child(odd){background-color:#f7f7f9;background-color:var(--colBGLight)}.Dialog tbody tr:nth-child(even){background-color:#fdfdfd;background-color:var(--colBGDark)}.Dialog th,.Dialog td{padding-left:16px;height:32px;max-width:400px;vertical-align:middle;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.Dialog th:first-child,.Dialog td:first-child{padding-left:40px}.Dialog th:last-child,.Dialog td:last-child{padding-right:40px}@media only screen and (max-width:419px){.Dialog #oooESOuter th:first-child,.Dialog #oooESOuter td:first-child,.Dialog #oooESOuter th:nth-child(2),.Dialog #oooESOuter td:nth-child(2){display:none}.Dialog #oooESOuter th:nth-child(3),.Dialog #oooESOuter td:nth-child(3){max-width:calc(100vw - 80px);padding-left:40px}}@media only screen and (min-width:420px) and (max-width:619px){.Dialog #oooESOuter th:first-child,.Dialog #oooESOuter td:first-child{display:none}.Dialog #oooESOuter th:nth-child(2),.Dialog #oooESOuter td:nth-child(2){max-width:84px;padding-left:40px}.Dialog #oooESOuter th:nth-child(3),.Dialog #oooESOuter td:nth-child(3){max-width:calc(100vw - 180px)}}@media only screen and (min-width:620px) and (max-width:769px){.Dialog #oooESOuter th:first-child,.Dialog #oooESOuter td:first-child{max-width:184px}.Dialog #oooESOuter th:nth-child(2),.Dialog #oooESOuter td:nth-child(2){max-width:84px}.Dialog #oooESOuter th:nth-child(3),.Dialog #oooESOuter td:nth-child(3){max-width:calc(100vw - 380px)}}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media only screen and (max-width:767px){#oooSearchBox{white-space:nowrap}#oooSearchBox i.ooofo-search{position:absolute;z-index:200;font-size:16px}#oooSearch{display:inline-block;width:calc(100% - 3px);padding-left:32px;height:32px;background-color:#f7f7f9;background-color:var(--colBGLight);border:solid 1px #f7f7f9;border:solid 1px var(--colBGLight);font-size:16px}#oooSearch.oooFull,#oooSearch:focus{background-color:#ffffff;border:solid 1px #7f809d;border:solid 1px var(--colTextLight)}#oooSearchLabel{position:relative;left:-100%;font-size:14px}}@media only screen and (min-width:768px){#oooSearchBox{padding-right:72px}#oooSearch{display:none;left:-32px;padding-left:32px;width:114px;height:40px;font-size:16px;background-color:inherit;border:solid 1px #7f809d;border:solid 1px var(--colTextLight)}#oooSearch.oooFull,#oooSearch:focus{display:inline-block;border:solid 1px #001bff;border:solid 1px var(--colMainLight)}#oooSearch:focus{width:280px}}#oooSearchBox{cursor:pointer}#oooSearchLabel{display:inline-block}#oooSearch{position:relative;border-radius:10px;transition:width .2s ease;-ms-transition:width .2s ease;-moz-transition:width .2s ease;-webkit-transition:width .2s ease}#oooSearch~span{pointer-events:none}#oooSearch.oooFull~#oooSearchLabel,#oooSearch:focus~#oooSearchLabel{display:none}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ARIAAlertMessage{display:none}.InputField_Container,.InputField_InputContainer,.InputField_ListContainer,.InputField_Container div,.InputField_InputContainer div,.InputField_ListContainer div,fieldset.Columns .Column .InputField_Container,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_ListContainer,fieldset.Columns .Column .InputField_Container div,fieldset.Columns .Column .InputField_InputContainer div,fieldset.Columns .Column .InputField_ListContainer 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.Disabled>.jstree-wholerow-hovered{background-color:#eee;cursor:default}.jstree-InputField .Disabled.jstree-open>.jstree-anchor,.jstree-InputField .Disabled.jstree-closed>.jstree-anchor{cursor:pointer!important}.jstree-InputField .jstree-clicked{background:transparent!important;border:none!important}.jstree-InputField.jstree-rtl .jstree-last{background:transparent}.jstree-InputField.jstree-rtl>.jstree-no-dots .jstree-node,.jstree-InputField.jstree-rtl>.jstree-no-dots .jstree-leaf>.jstree-ocl{background:transparent}.jstree-InputField .jstree-themeicon-custom{background-color:transparent;background-image:none;background-position:0 0}.jstree-InputField.jstree-rtl .jstree-last{background:transparent}.jstree-InputField .jstree-search{font-style:italic}.jstree-InputField .jstree-no-match .jstree-ocl{display:none}.jstree-InputField-Tree .jstree-anchor{overflow-y:hidden}.jstree-InputField-Tree 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media print{body{font:12px/14px Arial,sans-serif}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer,#TicketOptions{display:none!important}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto!important;margin:0!important;padding:0!important}.MessageHeader h3{font-weight:18px!important}.MessageBody{display:block!important}ol,ul{list-style:none outside none}#Navigation{display:none}#Messages{margin-top:-40px;padding:0}.Message{margin-top:21px;list-style:none}.MessageHeader a{color:black}.MessageHeader h3,.MessageBody .Label{display:inline}.MessageHeader .Age,.MessageBody .Label{font-size:11px}.Details{margin:8px 0}iframe{width:100%}.Filter a{display:block;padding:5px 9px;color:#FFF}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden}.Overview table thead{display:block;width:100%}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03}#ZoomSidebar{float:none;border:1px solid #ccc;padding:15px}#Metadata{margin:0;padding:0}.TicketHeader{margin:10px 0 20px 0;border-bottom:1px solid #000;font-size:20px;padding:5px 0;line-height:1.2}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC}.TicketHeader h2{margin:10px 0 10px 0;padding:0}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block}.TicketHeader ul li{margin:5px 0 5px 0}#Metadata li .Key{color:#666666;font-weight:bold}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block}.MessageHeader .Age{margin:0 0 0 10px}.Details div{margin-bottom:10px}.MessageBody .Label{font-weight:bold}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.AnimationShake{animation:shake .82s cubic-bezier(.36,.07,.19,.97) both;transform:translate3d(0,0,0);backface-visibility:hidden;perspective:1000px}@keyframes shake{10%,90%{transform:translate3d(-1px,0,0)}20%,80%{transform:translate3d(2px,0,0)}30%,50%,70%{transform:translate3d(-4px,0,0)}40%,60%{transform:translate3d(4px,0,0)}}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@font-face{font-family:'otobo';src:url('../../../../common/fonts/otobo.eot?8f3wlj');src:url('../../../../common/fonts/otobo.eot?8f3wlj#iefix') format('embedded-opentype'),url('../../../../common/fonts/otobo.ttf?8f3wlj') format('truetype'),url('../../../../common/fonts/otobo.woff?8f3wlj') format('woff'),url('../../../../common/fonts/otobo.svg?8f3wlj#otobo') format('svg');font-weight:normal;font-style:normal;font-display:block}.ooofo{font-family:'otobo'!important;speak:none;font-style:normal;font-weight:normal;font-variant:normal;text-transform:none;line-height:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.ooofo-add:before{content:"\e900"}.ooofo-archive:before{content:"\e901"}.ooofo-arrow_d:before{content:"\e902"}.ooofo-arrow_l:before{content:"\e903"}.ooofo-arrow_r:before{content:"\e904"}.ooofo-arrow_r2:before{content:"\e905"}.ooofo-arrow_u:before{content:"\e906"}.ooofo-attachment:before{content:"\e907"}.ooofo-boxcheck_ed:before{content:"\e908"}.ooofo-boxcheck_ooo:before{content:"\e909"}.ooofo-boxcheck_semi:before{content:"\e90a"}.ooofo-boxcheck:before{content:"\e90b"}.ooofo-calendar:before{content:"\e90c"}.ooofo-close:before{content:"\e90d"}.ooofo-dashboard:before{content:"\e90e"}.ooofo-delete_outl:before{content:"\e90f"}.ooofo-delete:before{content:"\e910"}.ooofo-faq:before{content:"\e911"}.ooofo-filter_list:before{content:"\e912"}.ooofo-filter:before{content:"\e913"}.ooofo-help:before{content:"\e914"}.ooofo-info:before{content:"\e915"}.ooofo-invisible:before{content:"\e916"}.ooofo-menu:before{content:"\e917"}.ooofo-more_h:before{content:"\e918"}.ooofo-more_v:before{content:"\e919"}.ooofo-pdf:before{content:"\e91a"}.ooofo-photo_library:before{content:"\e91b"}.ooofo-photo:before{content:"\e91c"}.ooofo-print:before{content:"\e91d"}.ooofo-radio_checked:before{content:"\e91e"}.ooofo-radio:before{content:"\e91f"}.ooofo-remove:before{content:"\e920"}.ooofo-rplus:before{content:"\e921"}.ooofo-save:before{content:"\e922"}.ooofo-search:before{content:"\e923"}.ooofo-sort:before{content:"\e924"}.ooofo-text:before{content:"\e925"}.ooofo-ticketlist:before{content:"\e926"}.ooofo-time:before{content:"\e927"}.ooofo-toggle_off:before{content:"\e928"}.ooofo-toggle_on:before{content:"\e929"}.ooofo-visible:before{content:"\e92a"}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media only screen and (max-width:767px){#oooFooter>div{padding-left:16px;padding-right:16px}}@media only screen and (max-width:479px){#oooCopyright,#ooo>a{display:none}}#oooFooter>div{height:100%;box-shadow:0 -2px 6px 0 rgba(0,0,0,.06);border-top-right-radius:20px;color:#7f809d;color:var(--colTextLight);background-color:#fff;display:grid;grid-template-columns:1fr auto 1fr;grid-template-rows:100%;align-items:center}#oooFooter p{position:relative;top:-3px;display:inline-block;line-height:1;padding-right:4px}#oooFooter svg{height:12px;width:auto;fill:#7f809d;fill:var(--colTextLight)}#oooCopyright{justify-self:left;white-space:nowrap}#FooterLinks>a{margin:0 12px}#ooo{justify-self:right;white-space:nowrap}#oooCopyright>p{padding-right:10px}@media all and (-ms-high-contrast:none),(-ms-high-contrast:active){#oooFooter>div{display:-ms-grid;-ms-grid-columns:1fr auto;-ms-grid-rows:100%}#oooCopyright{-ms-grid-column-align:start;-ms-grid-row-align:center}#ooo{-ms-grid-column-align:end;-ms-grid-row-align:center}@supports (display:grid){#oooFooter>div{display:grid}}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/.oooCategory{display:inline-block;vertical-align:top;margin-right:8px;padding-left:6px;padding-right:6px;width:auto;border-radius:5px;color:#fff;font-weight:500;padding-top:1px;padding-bottom:1px;min-height:15px;min-width:5px}#oooCustomerNotifications>.MessageBox{width:calc(100% - 16px);border-radius:5px;background-color:#fffccc;background-color:var(--colNotifyWarn);margin-top:2px;margin-bottom:2px;padding:4px 8px 4px 8px}#oooCustomerNotifications>.MessageBox.Success{background-color:#c4cdfa;background-color:var(--colNotifyOK)}#oooCustomerNotifications>.MessageBox.Error{background-color:#f9bcb2;background-color:var(--colNotifyErr)}.Initials{display:block;background-color:#f7f7f9;background-color:var(--colBGLight);text-indent:0;color:#7f809d;color:var(--colTextLight);font-size:14px;font-weight:700;letter-spacing:.35px;text-align:center}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/.oooTile_InfoTile{padding:16px 24px;width:calc(100% - 48px);height:calc(100% - 32px);display:grid;grid-template-rows:2fr auto 1fr}.oooTile_InfoTile>.OverflowCtl{grid-area:2 / 1 / 3 / 2;width:100%;height:auto;max-height:100%;overflow-x:hidden;overflow-y:auto}.oooTile_InfoTile iframe{width:100%}#oooCustomerNotifications>.MessageBox{overflow:hidden}.oooMarquee{white-space:nowrap;display:inline-block;padding-left:100%;animation:marquee 20s linear infinite;cursor:default}@keyframes marquee{0%{transform:translateX(0)}100%{transform:translateX(-100%)}}
